What are LIFELINE and LINK-UP?

LIFELINE and LINK-UP are federal programs offering telephone discounts to low-income consumers in all U.S. states and territories. The LIFELINE assistance program provides a credit of $13.50 on a monthly residential telephone bill. LINK-UP provides a 50 percent reduction of the installation and service charges (up to $30) to qualifying residential customers.

Who Qualifies?

These programs are for qualifying consumers in every U.S. state, territory and commonwealth. Eligibility varies by state. You may qualify for LIFELINE and LINK-UP if you receive one of the following:

• Temporary Assistance to Needy Families (TANF)
• Food Stamps
• Medicaid

How Do I Sign Up?

To apply for LIFELINE and/or LINK-UP, contact one of our local Hargray offices or the Office of Regulatory Staff, 1441 Main St., Ste. 300, Columbia, SC 29201, 803.737.5234 (Columbia, SC) or 1.866.788.6565 (Toll Free), or www.regulatorystaff.sc.gov.

Download the South Carolina Office of Regulatory Staff APPLICATION/VERIFICATION FOR LIFELINE AND LINK-UP ASSISTANCE [PDF]